Collaborative Specialty Care
Partnering with manufacturers
Elixir Specialty's expertise delivers a strategic partnership
Our pharmaceutical manufacturers are essential stakeholders in the customer care journey, and we are a strategic partner who will collaborate to support adherence, compliance and outcomes.
Elixir Specialty is an experienced and trusted teammate, demonstrated by our participation in multiple limited distribution networks. Further, our team members collaborate with our manufacturer partners through all stages of the product lifecycle, from research through product launch and post launch. We also regularly update our clinical management pathways to follow the most current practice guidelines.
Our strategic services include:
- Assistance in product launches
- Integration of manufacturer programs into our customer care support
- Collaboration through all stages of a product lifecycle
- Outstanding, high-touch clinical support focused on customer outcomes
- Robust reporting capabilities and insights beyond typical data sets
Additionally, we understand the value of information and have an experienced team that can provide HIPAA-compliant reports of aggregate data, incorporating key clinical metrics, after-launch clinical findings and standard dispensing information. To learn more about our reporting capabilities, please contact our Manufacturer Relations Team by emailing ManufacturerRelations@elixirsolutions.com.
Our responsive, tailored clinical support meets customer needs and delivers optimal outcomes
Elixir holistically supports customers of all ages who require injectable, infused and oral treatments for acute, chronic and complex conditions. We provide counseling on how to use, store and administer medications, as well as guidance for side-effect management. We also provide follow up care and education throughout treatment while simultaneously helping customers monitor and manage costs. We offer a compassionate human touch and individualized approach resulting in a superior level of customer and provider satisfaction.
The foundation of our customer commitment
The keystone of our service is our care model, which demonstrates our commitment to excellence through our hands-on clinical support and ongoing customer therapy management. Our engagement gives us the ability to connect customers with comprehensive support programs and rapidly adjust care plans to response. We also incorporate new clinical findings into our pathways as they become available to ensure the best possible support for our customers.
For more information on partnering with Elixir Specialty, contact our Manufacturer Relations department for a live demonstration by email at ManufacturerRelations@elixirsolutions.com.